General urology consultation
A specialist appointment to review your symptoms and agree a clear plan.
Who it may help: Adults with any urinary, kidney or urological concern.
Services
Specialist urology services
Each service is explained in plain language, with a clear note on who it may help. Services marked as awaiting confirmation are being finalised by the clinic.
Prostate assessment
Structured review of prostate-related symptoms and test results.
Who it may help: Men with urinary changes, a family history, or a result they want explained.
Kidney stone care
Assessment of stone symptoms, treatment options and prevention.
Who it may help: Anyone with stone pain, a stone seen on a scan, or repeated stones.
Bladder assessment
Investigation of bladder symptoms, infections and function.
Who it may help: Men and women with urgency, leakage, discomfort or recurring infections.
Women's urology consultation
Urology care designed around women's bladder and pelvic health.
Who it may help: Women with bladder symptoms, recurring infections or pelvic floor concerns.
Men's health consultation
Confidential review of men's urological and sexual health concerns.
Who it may help: Men who would like a private, unhurried specialist conversation.
Urological cancer assessment
Prompt specialist review of concerning symptoms or results.
Who it may help: Patients referred for review of blood in the urine, a lump or an abnormal result.
Second opinion
An independent specialist view on a diagnosis or proposed treatment.
Who it may help: Patients who would like their options explained again before deciding.
Awaiting clinic confirmation
Virtual consultation
A secure video or telephone appointment with a specialist.
Who it may help: Patients in other territories, follow-ups, and first conversations.
Awaiting clinic confirmation
Procedure enquiry
Information about procedures offered and how to be assessed for them.
Who it may help: Patients who have been advised that a procedure may be needed.
How to choose the right service
Urology covers the kidneys, ureters, bladder, urethra, prostate and male reproductive system, so the range of reasons to see a specialist is wide. If you already know what you need — a prostate assessment, kidney stone care, a bladder assessment — go straight to that page. If you are not sure, a general urology consultation is always a safe starting point and costs you nothing in accuracy: your specialist will redirect you if a different service fits better.
You can also approach it from the other direction and browse by how you feel rather than by service name. The conditions section describes concerns in everyday language and links to the services that usually follow from each one.
Consultation services
Consultations are the entry point to specialist care: general urology, women's urology, men's health, and second opinions. They exist to work out what is going on, explain it clearly, and agree what happens next. Nothing is done to you at a consultation without explanation and consent.
Assessment and diagnostic services
Assessment services — prostate assessment, bladder assessment, kidney stone care and urological cancer assessment — are structured around a specific concern. They combine a focused conversation with the tests or imaging that would genuinely change what happens next, and with a review of any results you already have.
Virtual and remote care
Not every urology conversation needs a room. Reviewing results, discussing options, checking on progress after treatment and having a first conversation about a private concern all work well by secure video or telephone. Virtual care matters particularly across a region where patients may be on a different island from their specialist. Availability by territory is confirmed by the clinic.
What every service has in common
- A plain-language explanation of what is happening and why
- Tests only where they would change the plan
- Consent before any examination, with a chaperone available
- A written summary of what was agreed
- Confidential handling of everything you share
What to do next
Choose the service that sounds closest to your concern and read the page — each one explains who it is for, how to prepare, what happens on the day and what follows. When you are ready, submit an appointment request; a member of the team will contact you to agree a time. Clinicians referring a patient should use the referral portal so that documents can be attached securely.
Submitting a request is not the same as a confirmed booking. A member of the clinic team reviews every request, checks which specialist and which clinic day suits your concern, and then contacts you to agree a time. If your symptoms change, or become severe, while you are waiting to hear from us, seek urgent local medical care rather than waiting for a reply.
Frequently asked questions
- I do not know which service I need. What should I do?
- Request a general urology consultation, or choose 'prefer to discuss privately' in the appointment form. The team will guide you to the appropriate service.
- Do I need a referral?
- No. You can request an appointment yourself. Referrals from clinicians are welcome and are submitted through the referral portal.
- Are these services available in every territory?
- Availability varies. Each location page lists the services supported there, and virtual consultations extend access where an in-person clinic is not yet running.
- How much does an appointment cost?
- Fees and insurance arrangements are confirmed by the clinic when your appointment is arranged, so that you know what to expect before you attend.
You Don't Have to Manage Your Concerns Alone.
Take the first step with confidential, specialist support.
This is an appointment request. Your appointment is confirmed only after the clinic contacts you.